Shipping

No delivery due to COVID-19

Expected delay: unknown, no delivery possible at this moment. Route closed; mail and package delivery not possible.
Antigua & Barbuda, Bahamas, Barbados, Bolivia, Belize, Bermuda, Brunei, Cape Verde, Dominican Republic, Ecuador, Guinee Bissau, Honduras, Jamaica, Kuwait, Libya, Saint Lucia, Mauritania, Nepal, Papua New Guinea, Peru, Seychelles, Sierra Leone, Saint Martin, Saint Kitts and Nevis, Turkmenistan, Yemen.

Delayed delivery due to COVID-19

Expected delay: unknown. Delivery delays due to COVID-19 may occur. The situation is constantly changing.
Algeria, Armenia, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Belize, Bhutan, Bulgaria, Canada, Central African Republic, Chile, China, Czech Republic, Colombia, Costa Rica, Curacao, Cyprus, Denmark, Estonia, Egypt, France, Finland, Georgia, Germany, Greece, Haiti, Hong Kong, Hungary, India, Israel, Italy, Jordan, Japan, Kazakhstan, Kosovo, Lebanon, Lithuania, Latvia, Malaysia, Mexico, Morocco, New Zealand, Norway, Panama, Papua New Guinea, Paraguay, Philippines, Poland, Portugal, Russia, Romania, Samoa, Serbia, Singapore, Slovakia, Spain, Suriname, South Korea, Sweden, Switzerland, Senegal, Solomon Islands, Thailand, Tonga, Turkey, United Kingdom, Ukraine, United States, Uruguay, Vatican, Vietnam.

United States

Due to the impact of peak volumes and limited availability or capacity of  United States Postal Service entry points (at US airports), we are experiencing heavy delays on our shipments. Transit data shows that USPS is experiencing major backlogs in these entry points, resulting for some volumes to experience delays of 6 weeks or more

Our primary carrier is postnl and their partners abroad. At our discretion we may use a different carrier. All shipments are insured for €450,00.

Orders shipped outside the EU will not be charged VAT. Any local import duties or taxes which may be charged by the destination country are the responsibility of the recipient.

Parcels sent outside the European Union are insured for €146,00. If you require extra insurance please contact us in advance. IF YOU DO NOT ACCEPT A MORE SECURE DELIVERY METHOD WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE IN EXCESS OF €146,00.

For countries outside the EU delivery times may be affected by local import handling procedures and this can add up to 4 weeks.

Destination Transit time (working days)
  Times are indicative - not guaranteed
Azores 4 - 5
Austria 2 - 3
Balearics 3 - 5
Belgium 1 - 2
Bosnia-Herzegovina 4 - 9
Bulgaria 4 - 7
Canary Islands 5 - 8
Channel Islands 5 - 7
Corsica 2 - 3
Croatia 5 - 8
Cyprus 4 - 7
Czech Republic 3 - 5
Denmark 3 - 4
Estonia 4 - 6
Finland 2 - 4
France 2 - 3
Germany 2 - 3
Greece 3 - 6
Hungary 3 - 5
Iceland 3 - 5
Ireland 2 - 3
Israel 4 - 5
Italy 3 - 5
Latvia 3 - 6
Lithuania 4 - 6
Luxemburg 4 - 6
Macedonia 5 - 8
Malta 4 - 6
Middle East 6 - 10
Norway 2 - 4
Poland 2 - 5
Portugal 3 - 5
Romania 4 - 7
Russia 8 - 14
Slovakia 3 - 5
Slovenia 3 - 5
Spain (excl. Canary Islands) 3 - 5
Sweden 2 - 3
Turkey 5 - 8
Ukraine 6 - 10
United Arab Emirates 6 - 9
United Kingdom 2 - 3